Privacy Policy

Privacy Policy

Introduction

Welcome to https://greenwood-village-bilingual-therapy.denvermentalhealthcare.com (hereafter referred to as “Greenwood Village Bilingual Therapy,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information from users visiting our website and utilizing our services.

Scope

This policy covers all aspects of our online presence, including but not limited to our official website, mobile applications, online forms, and other digital services provided under the Greenwood Village Bilingual Therapy brand. Please note that this policy does not extend to third-party websites or services that you may access through links on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy governs your interactions with us in the following scenarios:

  1. When you create an account and use our applications or services as an authorized user.
  2. During your visits to our websites linked to this policy.
  3. When you receive communications from us, such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various types of personal data to enhance your experience and improve our services. The categories of information we gather include:

  1. Account Information: This includes user names, email addresses, and passwords required for account creation and login.
  2. Payment Information: Details related to payment methods used for purchasing our services or products.
  3. Financial Information: Data associated with your transactions, including billing and invoicing.
  4. Purchase Information: Records of products or services you have purchased from us.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device tokens, or advertising IDs.
  6. Location Data: Information about your geographical location when you interact with our services.
  7. Feedback and Reviews: Comments, suggestions, and reviews you provide to help us improve.
  8. Social Media Information: Data from social media platforms when you choose to log in through these accounts on our services.
  9. Product Information: Details about products or services you show interest in or purchase, including preferences and customization choices.

We collect this data through various means, such as user forms, account setup, browsing activities, feedback submissions, and social media integrations. Additionally, we may receive personal data from third parties who assist us in providing services, subject to their privacy agreements.

Cookies

We use cookies to enhance your experience on our website and for analytical purposes. Cookies are small text files stored on your browser that serve different purposes:

  • Strictly Necessary: These cookies enable core functionality and make it possible for you to browse and use our services as intended.
  • Preference: They remember user preferences, such as language settings and display options.
  • Analytics: Used by our analytics tools to collect information about how visitors interact with our website, allowing us to improve its performance and content.

Users can manage their cookie preferences through our Cookie Manager, providing control over non-essential cookies.

Retention and Deletion

We retain personal data for as long as it is necessary for the purposes it was collected or as required by applicable laws. Once the data is no longer needed for these purposes, we delete or anonymize it to protect your privacy.

Security Measures

We have implemented robust security measures to safeguard your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption of data during transmission and at rest.
  • Secure third-party processing partners who adhere to strict data protection standards.
  • Regular security assessments and updates to identify and mitigate potential risks.

Children’s Privacy

We do not intentionally collect personal information from children under the age of 18. If you are a parent or guardian and believe we have collected such data, please contact us at the address provided below, and we will take prompt action to ensure its deletion.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  • Access and rectification of your data.
  • Erasure or right to be forgotten.
  • Restriction or objection to the processing of your data.
  • Data portability.
  • The right not to be subject to automated decision-making and profiling.

To exercise these rights or if you have any data-related queries, please reach out to our privacy team at contact@greenwood-village-bilingual-therapy.denvermentalhealthcare.com or via post to the address provided below. We will respond to your request as quickly as possible and within the time frame prescribed by applicable laws.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be prominently displayed on our website, and updated policy versions will be available upon request.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or if you have questions about this Policy, please contact us:

  • Email: contact@greenwood-village-bilingual-therapy.denvermentalhealthcare.com
  • Mailing Address: Greenwood Village Bilingual Therapy, Privacy Team, [Address], [City, State, ZIP Code]